Our Services
Webshop
Available 24 hours
The shop is open 24 hours a day. Our company is opened from Monday to Friday during office hours and reachable by email and telephone. Do you fail to reach us, please leave a message and we will contact you as soon as possible.
Delivery
All our products will be couriered to you. The costs for this will be charged to customer.
Returning Items
Purchased goods can be returned without given reason within 14 days after the invoice date if products are in the same condition as received. You get your full purchase amount returned onto your account.
Duration of reparation
Once the product is received, the product will be examined within 5 working days. You will be notified accordingly.
Warranty and returns
Defect product
If you purchased a product at Ceyont.com, we mediate between you and the manufacturer. We make sure that as soon as possible, the defective unit will be repaired by or under the terms of the manufacturer. We help you with this burden as much as possible. Please contact us and we will explain how this problem will be resolved in accordance with the warranty, how long the repair will take and possibly also the costs.
Warranty
A product can break down, and that is very annoying. By law, you always have the right for a proper quality product. This means that you can count on 2 years of warranty for a defect not caused by you. In some cases, the manufacturer offers additional warranty on a product.
Returning Items
Purchased goods can be returned without given reason within 14 days after the invoice date if products are in the same condition as received. You get your full purchase amount returned onto your account.
Ordering And Payment
How do I place an order?
An order can be placed very simply via the button 'add to cart'. Once you are finished shopping, click on the 'shopping cart' button at the top right to complete your order. From this window you can fill in the necessary information so that we can deliver the order.
What are the delivery terms?
All products are supplied from stock, as long as our stock supplies lasts.
What payment method can I pay Ceyont?
Your order can be pay securely paid online in our webshop at Ceyont.com. You can use following payment methods:
iDeal
direct Bank transfer
Belfius Direct Net
Bancontact / Mister Cash
Will there be extra charges witch the different payment methods?
No, Ceyont does not charge for the various online payment methods.
Can I securely pay at Ceyont.com?
Yes, you can pay securely online at Ceyont. Pages where personal data displayed are secured with an SSL certificate (HTTPS and / or a lock at the top or bottom of the webpage). If you do not see this protection, do not proceed with the payment.
How do I know if my payment was successfully completed?
After a successful order an automatic mail will be sent as confirmation within minutes. Did you not receive this email? Possibly the email ended up in your junk mail. Can you not find this mail? Make sure the amount of your account is debited or place your order again.
How do I find the status of my order?
The order will be shipped within 24 hours. Otherwise, you will be notified by mail.
I did not receive a confirmation email. What to do now?
After a successful order an automatic mail will be sent as a confirmation within minutes. Did you not receive this email? Perhaps the email ended up in your junk mail.
Can you not find your order?
Place your order again. Otherwise you can always contact us.
Can I change my order?
Have you made a wrong choice or you changed your mind? Modifications are possible in consultation.
How can a product been sold out after I have ordered?
Sometimes a product at ceyont.com is temporarily not available. You will be notified immediately. Once the item is in stock, you will receive an e-mail and the order will be delivered immediately.
Method Of Working
As a supplier of paging systems Ceyont is uniquely positioned to provide multiple brands and thus multiple solutions. This ensures that we can provide customized services. The demand of our clients makes us find the best solution. In addition, service is an important core value. We seek long term relationships by focusing on our service. Our products are of high quality and many years successfully applied in the domestic and foreign market.
Defect product
If you purchased a product at Ceyont.com, we mediate between you and the manufacturer. We make sure that as soon as possible, the defective unit will be repaired by or under the terms of the manufacturer. We help you with this burden as much as possible. Please contact us and we will explain how this problem will be resolved in accordance with the warranty, how long the repair will take and possibly also the costs.
Warranty
A product can break down, and that is very annoying. By law you always have the right for a proper quality product. This means that you can count on 2 years of warranty for a defect not caused by you. In some cases, the manufacturer offers additional warranty on a product.
Returning Items
Purchased goods can be returned without given reason within 14 days after the invoice date if products are in the same condition as received. You get your full purchase amount returned onto your account.
Duration of reparation
Once the product is received, the product will be examined within 5 working days. You will be notified accordingly.
Ceyont is opened on working days between 09.00 am to 17.00 pm, you can reach us during this time.
Ceyont strives to be always available or else to respond within 24 hours after having received your message.
Complaints
Are you unexpectedly not satisfied with our products or services, and can you not be dissatisfaction by our sales advisors, please have your complaint send to us by mail / post. We will answer your letter within 14 days. You may send your letter to:
Ceyont BV
Impuls 7
1446WC Purmerend
The Netherlands
